Problem after converting the database from MySQL to Posgres

[VM_11608121]

Hello,

We are currently using CB-2.1.0.5 with a MySQL database.
We want to migrate to PostgreSQL and are using the Migrator Tool via Docker Images to convert the database.

The conversion completes without any issues, but after updating the database in the configuration file and restarting CB, logging in either results in a blank screen or a 404 error.

What could be causing this issue?

[anursingh]

Hi @VM_11608121,

Thank you for your question. 

Your post appears well documented but has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Regards,

Anurag

[JoeD_SAI]

The logs should be a good place to start. This support article mentions where the logs should be located. It is still relevant for your version of Codebeamer. 

https://www.ptc.com/en/support/article/CS409610?source=search