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Creo Elements Direct Modeling Express 4.0 Crash on Startup

ptc-4721614
Newbie

Creo Elements Direct Modeling Express 4.0 Crash on Startup

Hi,

 

I just installed the latest 64-bit version of Creo Elements Direct Modeling Express 4.0, and it won't even start. It crashes instantly when the main UI appears. I am running Windows 8 - basically freshly installed. It doesn't officially say that Windows 8 is supported: is it? Here is crash info:

 

Faulting application name: SolidDesigner.exe, version: 40.0.1.20, time stamp: 0x4e74670d

Faulting module name: ntdll.dll, version: 6.2.9200.16579, time stamp: 0x51637f77

Exception code: 0xc0000005

Fault offset: 0x0000000000005612

Faulting process id: 0x192c

Faulting application start time: 0x01cec76e0b5fa23b

Faulting application path: C:\Program Files\PTC\Creo Elements\Direct Modeling Express 4.0\binx64\SolidDesigner.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 4e8971f5-3361-11e3-be6f-6cf04971fe29

Faulting package full name:

Faulting package-relative application ID:

 

Any ideas?

 

Thanks,

Mark.


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