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Firefox does not load API wizard Correctly

Ben_C
12-Amethyst

Firefox does not load API wizard Correctly

Hi,

 

When loading the index file file in Firefox (version 134.0.1):

///<Creo 11 install.>/Common%20Files/protoolkit/protkdoc/manual0/loadApiWizard.html

 

The tree section loads, but selecting any link on the tree does not bring up the page in the main window, it only leaves it blank:

Ben_C_0-1737459335705.png

 

I am able to open to open a link in a new tab which works fine (but only opens the function page, so the tree is gone)

It has previously worked.

It also works in Edge and Chrome.

 

Obviously not a major concern, but quite inconvenient.

 

I wonder if anyone has experienced this also or know how to resolve?

 

Thanks

ACCEPTED SOLUTION

Accepted Solutions
GabrielZaha
13-Aquamarine
(To:Ben_C)

It seems to be a bug in Firefox: https://support.mozilla.org/en-US/questions/1484341

It happens only when loading "local files" If you have an intranet server where you can copy the protkdoc directory it's working as it suppose to.

 

View solution in original post

3 REPLIES 3
MartinHanak
24-Ruby III
(To:Ben_C)

Hi,

my suggestion ... report the problem to PTC Support.


Martin Hanák
GabrielZaha
13-Aquamarine
(To:Ben_C)

It seems to be a bug in Firefox: https://support.mozilla.org/en-US/questions/1484341

It happens only when loading "local files" If you have an intranet server where you can copy the protkdoc directory it's working as it suppose to.

 

Ben_C
12-Amethyst
(To:GabrielZaha)

Thank you, as suggested in the reply on the thread https://support.mozilla.org/en-US/questions/1484341#answer-1703448 it has been resolved in 134.0.2

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