How to Update License Server

[mlambert-2]

I need to update my license server with the new license file so I can run Creo 4.0 but I can't figure out how.  I thought I could just go to the install file directory and run ptcsetup.bat and point it to the new license file, but I can't find the ptcsetup.bat file.  I tried searching the entire C: drive and didn't find it anywhere.  What am I missing or is there a different way to update the license file on the server?

Thanks,

Mike

[asweeney]

Look for reconfigure.exe in the Creo bin directory.

[mlambert-2]

On my computer I can find the reconfigure.exe file in the bin directory, but on the license server computer I can't find the reconfigure.exe file. I should have mentioned that we run our seats of Creo from a license server.

[asweeney]

Here is another place to look:

C:\Program Files\PTC\FLEXnet Admin License Server\bin\reconfigure.lnk

This points to: "C:\Program Files\PTC\FLEXnet Admin License Server\InstallManager\reconfigure.exe" -xmlPath "C:\Program Files\PTC\FLEXnet Admin License Server/bin/pim/xml"

[MartinHanak]

Hi,

do you have FLEXnet license manager installed on your PC or on different one ?

MH

[mlambert-2]

It is on a different computer.

[MartinHanak]

Hi,

I guess that FLEXnet manager installed on license server is represented by system service named lmadmin_ptc.

How to "install" new license file:

• stop system service named lmadmin_ptc
• go to C:\Program Files\PTC\FLEXnet Admin License Server\licensing directory
• open license.dat file in Notepad
• open new license file in Notepad
• in license.dat file select two lines - SERVER and DAEMON - and copy the into clipboard using CTRL+C
• in new license file replace SERVER and DAEMON lines with clipboard contents using CTRL+V
• in new license file press CTRL+A to select whole contents of the file and copy the into clipboard using CTRL+C
• in license.dat file press CTRL+A to select whole contents of the file and replace it with clipboard contents using CTRL+V
• save and close license.dat file
• do not save and close new license file
• start system service named lmadmin_ptc

MH

[llynch-2]

Martin --

What if you do all of the above, no prob, but then when you go to save and close license.dat it says "ACCESS DENIED"?? What then? Any ideas? SO close!

[Mahesh_Sharma]

Laura,

If you are getting Access denied, you may try:

- Place new license on desktop

- Copy Server and Daemon license from license.dat

- Overwrite existing server and daemon in license on desktop and save the file.

- Rename License.dat in licensing folder as license.date_old

- Rename license file on desktop as license.dat

- Copy license.dat from desktop and paste in licensing folder > It will prompt to continue. That should work.

Still if it fails, you may need to look from admin permissions side

After all steps, start lmadmin_ptc from system services.

[MartinHanak]

Hi,

I launch Notepad as Administrator, open license.dat, modify it and save it.

MH