Workdirectory not found

[IT-Alex]

Hey, im using Creo Parametric 8.0.8.0.

We work on one machine with Win 11 and all others are running on Win 10.

I also mounted a networkshare on all PC´s to the letter N:

Now to my problem with Creo on Windows 11.

I start Creo and want to set a new workdirectory. I use the N drive and navigate to a lower directory. 

But whem im down in the folder which i want to use, and i select it. There coming up messagw which says: 

Error: invalid Directory, no changes were made. 

For tests i added a new networkdrive P: this drive is set one folder level deeper, now when im direct into the targeted folder it works....

On Windows 10 i want to do the same. At least it works. But only on the second try to set the directory. 

At first try, theres the same error. When i now quit the window and go into the targeted folder it works. 

The user have all the required acces rights to use all the folders in between, 

Are there any knows issues while using networkdrives?

Thanks already, 

[Dale_Rosema]

Have you tried adding search paths to you config.pro

n:\standard_directory

n:\standard_directory\sub1

n:\standard_directory\sub2

n:\standard_directory\sub3

n:\standard_directory\sub4

If you don't have a search path it will only look in the directory to which you are pointing.

[MartinHanak]

Hi,

please publish detailed information:

• where network share is located ? ... on Windows server operating system ?
• what paths do you use in Creo

May pictures or recorded video will be helpful, too.

[IT-Alex]

Hey Martin, 

thank you already for your help. 

We use a Windows Server 2016 Fileserver. Which is located on the Network \\filestore 

Pic 1. The network drive  N: is mounted to \\filestore\company   (on win 11 it never works, On Win 10 it works when you select it twice)

Pic 2. The drive P: for testing is \\filestore\company\Projects  (Here it works the first time)

To access the folder \filestore\company with the explorer. The user does have enough rights,

But it seems that CREO need more permissions than the user is having on \\filestore\company 

As soon as i permit him directly on this folder with Read/execute it works... 

So the solution for me is to give all members more permissions on the folder. Which is mounted to N: 

Or something on our Permission groups is not set correctly

Maybe someone knows what creo is doing in the background while set a working directory.

[MartinHanak]

Hi,

• in access_rights.mp4 you can see minimum access rights set to tmp1 directory, which are necessary to successfully change working directory to N:\tmp1
• test was executed on Windows 10 on my notebook named hpmh
• suggestion ... check Effective Access of your user account (as shown in video)

I am going to test Windows 11, too.

[IT-Alex]

Hey,

wow thanks for that detailed test.

My access test is okay. The user does have all needed permissions. In the folder projects he also have write create and so on. 

But yeah i think its kind of a permission problem. 

Later i will check if our Virusscan is blocking something.

[MartinHanak · Accepted solution]

Hi,

in your list Traverse folder / execute file permission is not granted.

[IT-Alex]

Oh thanks Martin... 

didnt see that.

That was the solution. CREO now recognized the correct path to the workdirectory.

Thanks a lot.👍

[MartinHanak]

I am sorry I can do Windows 11 test.