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IoT & Connectivity Tips

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This Best Practices document should offer some guidelines and tips & tricks on how to work with Timers and Schedulers in ThingWorx. After exploring the configuration and creation of Timers and Schedulers via the UI or JavaScript Services, this document will also highlight some of the most common performance issues and troubleshooting techniques.   Timers and Schedulers can be used to run jobs or fire events on a regular basis. Both are implemented as Thing Templates in ThingWorx. New Timer and Scheduler Things can be created based on these Templates to introduce time based actions. Timers can be used to fire events in a certain interval, defined in the Timer's Update Rate (default is 60000 milliseconds = 1 minute). Schedulers can be used to run jobs based on a cron pattern (such as once a day or once an hour). Schedulers will also allow for a more detailed time based setup, e.g. based on seconds, hours, days of week or days months etc. Events fired by both Timers and Schedulers can be subscribed to with Subscriptions which can be utilized to execute custom service scripts, e.g. to generate "fake" or random demo data to update Remote Things in a test environment. In general subscriptions and scripts can be used to e.g. run regular maintenance tasks or periodically required functions (e.g. for data aggregation) For more information about setting up Timers and Schedulers it's recommended to also have a look at the following content:   How to set up and configure Timers How to set up and configure Schedulers How to create and configure Timers and Schedulers via JavaScript Services Events and Subscriptions for Timers and Schedulers   Example   The following example will illustrate on how to create a Timer Thing updating a Remote Thing using random values. To avoid any conflicts with permissions and visibility, use the Administrator user to create Things.   Remote Thing   Create a new Thing based on the Remote Thing Template, called myRemoteThing. Add two properties, numberA and numberB - both Integers and marked as persistent. Save myRemoteThing. Timer Thing   Create a new Thing based on the Timer Template, called myTimerThing. In the Configuration, change the Update Rate to 5000, to fire the Event every 5 seconds. User Context to Administrator. This will run the related services with the Administrator's user visibility and permissions. Save myTimerThing. Subscriptions   To update the myRemoteThing properties when the Timer Event fires, there are two options: Configure a Subscription on myRemoteThing and listen to Timer Events on the myTimerThing. Configure a Subscription on myTimerThing and listen to Timer Events on itself as a source. In this example, let's go with the first option and Edit myRemoteThing. Create a new Subscription pointing to myTimerThing as a Source. Select the Timer Event Note that if no source is selected, the Timer Event is not availabe, as myRemoteThing is based on the Remote Thing Template and not the Timer Template Enable the Subscription. In the Script area use the following code to assign two random numbers to the Thing's custom properties: me.numberA = Math.floor(Math.random() * 100); me.numberB = Math.floor(Math.random() * 100); Save myRemoteThing. Validation   The Subscription will be enabled and active on saving it. Switch to the myRemoteThing Properties Refreshing the Values will show updates with random numbers between 0 and 99 every 5 seconds (Timer Update Rate).   Performance considerations   Timers and Schedulers are handled via the Event Processing Subsystem. Metrics that impact current performance can be seen in Monitoring > Subsystems > Event Processing Implementing Timers and Schedulers on a Thing Template level might flood the system with services executions originating from Subscriptions to Timer / Scheduler triggered Events. Subscribing to another Thing's Events will be handled via the Event Processing Subsystem. Subscribing to an Event on the same Thing will not be handled via the Event Processing Subsystem, but rather execute on the already open in memory Thing. If Timers and Schedulers are not necessarily needed, the Services can be triggered e.g. via Data Change Events, UI Interactions etc. Recursion can be a hidden performance contributer where a Subscription to a certain Event executes a service, triggering another Event with recursive dependencies. Ensure there are no circular dependencies and service calls across Entities. If possible, reads for each and every action from disk should be avoided. Performance can be increased by storing relevant information in memory and using Streams or Datatables or for persistence. If possible, call other Services from within the Subscription instead of handling all code within the Subscription itself. For full details, see also Timers and Schedulers - Best Practice   How to identify and troubleshoot technical issues   Check the Event Processing Subsystem for any spikes in queued Events (tasks submitted) while the total number of tasks completed is not or only slowly increasing. For a historical overview, search the ApplicationLog for "Thingworx System Metrics" to get system metrics since the server has been (re-) started. In the ApplicationLog the message "Subsystem EventProcessingSubsystem is started" indicates that the Subsystem is indeed started and available. Use custom loggers in Services to get more context around errors and execution in the ScriptLog Custom Loggers can be used to identify if Events have fired and Subscriptions are actually triggered Example: logger.debug("myThing: executing subscribed service") For issues with Service execution, see also CS268218 Infinite loops in Services could render the server unresponsive and might flood the system with various Events To change the timing for a Timer, restarting the Thing is not enough. The Timer must be disabled and enabled at the desired start time. Schedulers will allow for a much more flexible timing and setting / changing execution times in advance. For further analysis it's recommended to generate Thread Dumps to get more information about the current state of Threads in the JVM. The ThingWorx Support Tools Extension can help in generating those. See also CS245547 for more information and usage.
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Events   Timers and Schedulers both come with a specific Event inherited from the Thing Template: Timer ScheduledEvent Both have a Data Shape allowing to capture the timestamp of when the Event was actually fired. Events in ThingWorx are triggered when a specific condition is met. In this context the condition is met and the Event is fired when a Timer has expired or a Scheduler's time is reached. Once an Event is triggered, Subscriptions will take care of executing custom Services to react to the Event. Subscriptions   Subscriptions listen to Events and can be used to react to certain Events with running custom Service scripts. To follow-up on Timers and Schedulers, a new Subscription must be created, listening to any related Event fired. Add a new Subscription to the Thing with       As the Subscription is usually listening to the Thing that it is configured on, the Source has to be left empty. When listening to other Entities' Subscriptions the corresponding Entity can be picked in the Source Entity picker. Ensure to check the Enabled checkbox to actually enable the Subscription and allow it for executing code in the Script area. The following Script will log into the ScriptLog once the Timer Event is fired     The following Script will log into the ScriptLog once the ScheduledEvent Event is fired  
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Timers and Schedulers can also be created and configured programmatically via custom services. The following service, which can be created on any Thing, will create a new Timer using the following Inputs:         // create new Thing var params = { name: ThingName /* STRING */, description: undefined /* STRING */, thingTemplateName: "Timer" /* THINGTEMPLATENAME */, tags: undefined /* TAGS */ }; Resources["EntityServices"].CreateThing(params); // read initial configuration // result: INFOTABLE var configtable = Things[ThingName].GetConfigurationTable({tableName: "Settings"}); // update configuration with service parameters configtable.updateRate = updateRate configtable.runAsUser = user // set new configuration table var params = { configurationTable: configtable /* INFOTABLE */, persistent: true /* BOOLEAN */, tableName: "Settings" /* STRING */ }; Things[ThingName].SetConfigurationTable(params);   This code is an example which could also be used to create a new Scheduler. The configuration table for a Timer has the following attributes: updateRate enabled runAsUser The configuration table for a Scheduler has the following attributes: schedule enabled runAsUser  
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Create a new Thing using the Scheduler Thing Template. The Scheduler Thing will fire a ScheduledEvent Event when the configured schedule is fired. The event is automatically present and does not need to be added manually. Configuration   The Scheduler Configuration is quite straightforward and allows for an exact setup of schedule based on units of time, e.g. seconds, minutes, hours, days of week etc. It can be accessed via the Thing's Entity Configuration   Configuration allows for Changing the runAsUser context - in which the Events will be handled. The user will need visibility and permission on e.g. executing Services or depending Things, which are required to run the Service triggered by the Event. Changing the Schedule - in which time the Events will be fired (by default every minute). The schedule is displayed in CRON String notation and can be changed and viewed in detail by clicking on "More". The CRON String will be generated automatically based on the inputs. Schedules can be configured in Manual mode - allowing for full configuration of each and every time based attribute. Schedules can be configured for a specific time Type - allowing for configuration only based on seconds, minutes, hours, days, weeks, months or years. Below screenshots show schedules running every minute and every Saturday / Sunday at 12:00 ("Every Weekend Day").     Services   Scheduler Things inherit two Services by default from the Thing Template DisableScheduler EnableScheduler These will activate / de-activate the Scheduler and allow / disallow firing Events once a scheduled time is reached If a Scheduler is currenty enabled or disabled can be seen in its properites  
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Create a new Thing using the Timer Thing Template. The Timer Thing will fire a Timer Event when the Timer's Update Rate has expired. The event is automatically present and does not need to be added manually. Configuration   The Timer Configuration is quite straightforward. It can be accessed via the Thing's Entity Configuration. Configuration allows for Enabling the Timer on Thing-Startup - whenever the Thing is started, e.g. when restarting ThingWorx or via the RestartThing Generic Service, also the Timer is enabled and will fire Events. Changing the Update Rate - in which intervall the Events will be fired (by default every minute [60000 milliseconds]). Changing the User Context - in which the Events will be handled. The user will need visibility and permission on e.g. executing Services or depending Things, which are required to run the Service triggered by the Event.           Services   Timer Things inherit two Services by default from the Thing Template DisableTimer EnableTimer These will activate / de-activate the Timer and allow / disallow firing Events once the Update Rate has expired If a Timer is currently enabled or disabled can be seen in its properties  
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Connectors allow clients to establish a connection to Tomcat via the HTTP / HTTPS protocol. Tomcat allows for configuring multiple connectors so that users or devices can either connect via HTTP or HTTPS.   Usually users like you and me access websites by just typing the URL in the browser's address bar, e.g. "www.google.com". By default browsers assume that the connection should be established with the HTTP protocol. For HTTPS connections, the protocol has to be specified explictily, e.g. "https://www.google.com"   However - Google automatically forwards HTTP connections automatically as a HTTPS connection, so that all connections are using certificates and are via a secure channel and you will end up on "https://www.google.com" anyway.   To configure ThingWorx to only allow secure connections there are two options...   1) Remove HTTP access   If HTTP access is removed, users can no longer connect to the 80 or 8080 port. ThingWorx will only be accessible on port 443 (or 8443).   If connecting to port 8080 clients will not be redirected. The redirectPort in the Connector is only forwarding requests internally in Tomcat, not switching protocols and ports and not requiring a certificate when being used. The redirected port does not reflect in the client's connection but only manages internal port-forwarding in Tomcat.   By removing the HTTP ports for access any connection on port 80 (or 8080) will end up in an error message that the client cannot connect on this port.   To remove the HTTP ports, edit the <Tomcat>\conf\server.xml and comment out sections like       <!-- commented out to disallow connections on port 80 <Connector port="80" protocol="org.apache.coyote.http11.Http11NioProtocol" connectionTimeout="20000" redirectPort="443" /> -->     Save and restart Tomcat. If opening Tomcat (and ThingWorx) in a browser via http://myServer/ the connection will fail with a "This site can’t be reached", "ERR_CONNECTION_REFUSED" error.   2) Forcing insecure connections through secure ports   Alternatively, port 80 and 8080 can be kept open to still allow users and devices to connect. But instead of only internally forwarding the port, Tomcat can be setup to also forward the client to the new secure port. With this, users and devices can still use e.g. old bookmarks and do not have to explicitly set the HTTPS protocol in the address.   To configure this, edit the <Tomcat>\conf\web.xml and add the following section just before the closing </web-app> tag at the end of the file:     <security-constraint>        <web-resource-collection>              <web-resource-name>HTTPSOnly</web-resource-name>              <url-pattern>/*</url-pattern>        </web-resource-collection>        <user-data-constraint>              <transport-guarantee>CONFIDENTIAL</transport-guarantee>        </user-data-constraint> </security-constraint>     In <Tomcat>\conf\web.xml ensure that all HTTP Connectors (port 80 and 8080) have their redirect port set to the secure HTTPS Connector (usually port 443 or port 8443).   Save and restart Tomcat. If opening Tomcat (and ThingWorx) in a browser via http://myServer/ the connection will now be forwarded to the secure port. The browser will now show the connection as https://myServer/ instead and connections are secure and using certificates.   What next?   Configuring Tomcat to force insecure connection to actually secure HTTPS connection just requires a simple configuration change. If you want to read more about certificates, encryption and how to setup ThingWorx for HTTPS in the first place, be sure to also have a look at   Trust & Encryption - Theory Trust & Encryption - Hands On
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ThingWorx Manufacturing Tips & Tricks Webinar is a weekly opportunity to hear PTC Subject Matter Experts present on various topics related to the manufacturing space and applications.   Agenda for this week's recorded session - - Manufacturing Apps Overview - Christine Bahmer - Insight CM Integration - Aron Semle - 3rd Party Systems Integration - Varathan Ranganathan - Q&A  
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ThingWorx Manufacturing Tips & Tricks Webinar is a weekly opportunity to hear PTC Subject Matter Experts present on various topics related to the manufacturing space and applications.   Agenda for this week's recorded session - - Manufacturing Apps Overview - Christine Bahmer - Installing the demo Factory - Varathan Ranganathan - Installing the custom Plant Layout App - Varathan Ranganathan - Q&A  
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ThingWorx Manufacturing Tips & Tricks Webinar is a weekly opportunity to hear PTC Subject Matter Experts present on various topics related to the manufacturing space and applications.   Agenda for this week's recorded session - - Manufacturing Apps Overview - Christine Bahmer - PTC Sigma Tile IoT Starter Kit, Presented by Serge Romano    
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ThingWorx Manufacturing Tips & Tricks Webinar is a weekly opportunity to hear PTC Subject Matter Experts present on various topics related to the manufacturing space and applications.   Agenda for this week's recorded session - - Overview & Application Demo - Aron Semle - Architecture Overview - Varathan Ranganathan - Q&A  
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ThingWorx Manufacturing Tips & Tricks Webinar is a weekly opportunity to hear PTC Subject Matter Experts present on various topics related to the manufacturing space and applications.   Agenda for this week's recorded session - - Overview and demo of the MFG Apps - Aron Semle, Solution Manager - Licensing Options - Serge Romano, VP Manufacturing -Installation Options and configuration of the apps - Varathan Ranganathan, SME - Q&A  
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Video Author:                     Stefan Taka Original Post Date:            July 14, 2017 Applicable Releases:        ThingWorx 7.4   Description: This video will provide you with a brief introduction to the New Composer Interface, which has been made available in the 7.4 and later releases of the ThingWorx Platform.  For complete details on what functionality is available within this next generation composer interface, and to also see what lies ahead on our road map, please refer to the following post in the Community.   NG Composer feature availability  
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Video Author:                     Durgesh Patel Original Post Date:            June 12, 2017 Applicable Releases:        ThingWorx   Description: In this video we review the different features available in Grid Advanced Extension version 2.0.  
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Original Post Date:            September 30, 2016   Description: This tutorial video will walk you through the installation process for the PostgreSQL-based version of the ThingWorx Platform (7.2) in a RHEL environment.  All required software components will be covered in this video.    
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Video Author:                     Polina Osipvoa Original Post Date:            June 10, 2016 Applicable Releases:        ThingWorx   Description: This is a video tutorial on creating a Media Entity, and importing and displaying an image.      
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Video Author:                     Polina Osipova Original Post Date:            June 10, 2016   Description: This is a video tutorial on configuring properties for a Thing, and using "Manage Bindings" to bind properties to a Thing.      
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Video Author:                     Polina Osipova Original Post Date:            June 10, 2016   Description: This is a video tutorial on adding State Formatting in a Mashup using State Definitions.      
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Original Post Date:     June 6, 2016 Description: This is a video tutorial on creating a Value Stream, adding the Value Stream to a Remote Thing, adding, binding and querying the (remote) properties.      
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Original Post Date:     June 6, 2016 Description: This tutorial video will walk you through the installation process for the PostgreSQL-based version of the ThingWorx Platform in a Windows environment.  All required software components will be covered in this video.    
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Original Post Date:            June 6, 2016   Description: This is a video tutorial on creating a Stream, adding a Data Shape with properties, and writing values to the Stream.    
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Original Post Date:      June 6, 2016   Description: This is a video tutorial on creating an InfoTable through a service, creating and adding a Data Shape adding rows to the Infotable through a service, adding rows to an InfoTable property and querying the InfoTable.    
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