Web Account Case Logger
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Web Account Case Logger
I cannot open a support ticket. When I try to log in it tells me "We have made changes to My Kepware and need to verify that this is you. We will send you an email with a verification link."
I received an e-mail in response telling me to use the "problems logging in?" link but I get no further. I think I'm in a loop.
Now when I click submit "problems logging in?" I get "There was an error processing your request. Please return to the previous page and check that all fields have been filled out." even though there are no blank fields.
- Labels:
-
eSupport Portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Please also send feedback here - "Technical Support Feedback": https://support.ptc.com/appserver/support/feedback/ts.jsp
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Also try this link - "My Kepware Customer Self-Service Portal": https://my.kepware.com/s/