I cannot open a support ticket. When I try to log in it tells me "We have made changes to My Kepware and need to verify that this is you. We will send you an email with a verification link."
I received an e-mail in response telling me to use the "problems logging in?" link but I get no further. I think I'm in a loop.
Now when I click submit "problems logging in?" I get "There was an error processing your request. Please return to the previous page and check that all fields have been filled out." even though there are no blank fields.
Please also send feedback here - "Technical Support Feedback": https://support.ptc.com/appserver/support/feedback/ts.jsp
Also try this link - "My Kepware Customer Self-Service Portal": https://my.kepware.com/s/