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30-day Trial interrupted by computer issues and recovery processes

jcaruso
1-Visitor

30-day Trial interrupted by computer issues and recovery processes

I activated a 30-day trial on an older computer, but almost immediately, problems with my computer (not related to the download) forced me to re-install Windows 11, which was a major project over the next three weeks in order to get the computer back running smoothly. Needless to say, my trial period ran out. I contacted the chat bot online and it told me to reinstall Mathcad 11 Prime, which I did, but when requesting a 30-day trial license, the program ran my email address and said I had exhausted my number of trial requests. I am wondering if I can please re-try the software for 30 days, since my computer is running well now? I have plans to buy the software sometime in the future but am not able to at present.
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