Configure License Mathcad Prime 9.0.0.0 Trial

[LA_2958193]

I am trying to configure the Trial license version for Mathcad Prime 9, this is the error message I get when I try to configure using the file I received via email:

Failed to configure license for PTC Mathcad Prime 9.0.0.0: Access to the path 'C:\ProgramData\PTC\Mathcad Prime\MathcadPrime.exe.V7.config' is denied.

[ppal]

See if this helps

MathCAD is not working on my computer - PTC Community

[LA_2958193]

Hi,

I installed the trial on another laptop, and it works.

Regards,

Luis Aponte

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[VladimirN]

Did you install the program in the default path?

[LA_2958193 · Accepted solution]

Hi,

I installed the trial on another laptop, and it works.

Regards,

Luis Aponte

[LucMeekes]

Chances are that if you simply delete the file

C:\ProgramData\PTC\Mathcad Prime\MathcadPrime.exe.V7.config

You are then able to use Prime 9.

(Prime will create the file when it is absent.)

Success!
Luc