Finding an old Licence
Aug 24, 2023
05:53 AM
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Aug 24, 2023
05:53 AM
Finding an old Licence
Please can you help me.
I bought a single user MathCAD liscence many years ago, from Adept, but have since then always had a work mathcad tool available. I have been a heavy MathCAD user and supporter in my career and still am.
I am now planning retirement and wish to continue to do some work in engineering, to support a disabled peoples charity, so need occational access to mathcad again.
Please can you locate what type of licence I have and advise me how to gain access to the tool again.
My address would have been 21 Yeldham Lock, Chelmsford, Essex, UK. when the licence was bought and worked for Marconi / GEC...
Many Thanks, Robert 🙂
I bought a single user MathCAD liscence many years ago, from Adept, but have since then always had a work mathcad tool available. I have been a heavy MathCAD user and supporter in my career and still am.
I am now planning retirement and wish to continue to do some work in engineering, to support a disabled peoples charity, so need occational access to mathcad again.
Please can you locate what type of licence I have and advise me how to gain access to the tool again.
My address would have been 21 Yeldham Lock, Chelmsford, Essex, UK. when the licence was bought and worked for Marconi / GEC...
Many Thanks, Robert 🙂
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3 REPLIES 3
Aug 24, 2023
05:56 AM
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Aug 24, 2023
05:56 AM
I was appaled that the support pages wanted me to post my detailes using this method to get help.... 😞
Aug 24, 2023
07:45 AM
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Aug 24, 2023
07:45 AM
Have you tried contacting Adept before?
- "Adept Scientific - Technical support request": https://www.alfasoft.co.uk/process.php?init=requesttechnicalsupport
- Email: support@adeptscience.co.uk
Aug 24, 2023
09:45 AM
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Aug 24, 2023
09:45 AM
You have entered your request in the PTC Community, which is NOT PTC Technical support. The users in the community cannot help you with license requests.
There is a license manager support link to get the information from PTC.
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