Community Tip - Did you get called away in the middle of writing a post? Don't worry you can find your unfinished post later in the Drafts section of your profile page. X
I was appaled that the support pages wanted me to post my detailes using this method to get help.... 😞
Have you tried contacting Adept before?
You have entered your request in the PTC Community, which is NOT PTC Technical support. The users in the community cannot help you with license requests.
There is a license manager support link to get the information from PTC.