Getting INVALID HARDWARE Error while retrieving license from PTC

[spodula]

Hi Team,

We are trying to retrieve our license from PTC. But it was throwing INVALID HARDWARE error. Could you please take a look and assist on this please?

[VladimirN · Accepted solution]

Article - "Error “invalid host” comes up during installation on a system having multiple network cards": https://www.ptc.com/en/support/article/CS126342