Solved: Installation not allowed

LG_10879274 · ‎Dec 01, 2023

I can not install MathCadPrime Version 7, but I need it to exchange data with my colleagues. This is not about the trial edition. It is about the real edition of MathCadPrime 7. The failure message is: "Nicht zulässig".

LucMeekes · ‎Dec 04, 2023

You possibly already have Prime 8 or 9 installed on your PC.

You cannot install Prime x when Prime x+N (where N>0) is installed. You have to install Prime versions in ascending order.

If this is your case, you could remove the higher versions from your PC and install 7, then 8 and/or 9.

Success!
Luc

View solution in original post

VladimirN · ‎Dec 01, 2023

Please show a screenshot of the error you are experiencing.

LG_10879274 · ‎Dec 01, 2023

Please find attached a screenshot of the error.

BenLoosli · ‎Dec 01, 2023

No screenshot!

LG_10879274 · ‎Dec 04, 2023

How could I add or attach a screen shot to the post?

LG_10879274 · ‎Dec 04, 2023

LucMeekes · ‎Dec 04, 2023

You possibly already have Prime 8 or 9 installed on your PC.

You cannot install Prime x when Prime x+N (where N>0) is installed. You have to install Prime versions in ascending order.

If this is your case, you could remove the higher versions from your PC and install 7, then 8 and/or 9.

Success!
Luc