Is it possible to extend my ptc evaluation license (I've already purchased a license)

[DS_10024912]

Hi,

I bought a ptc mathcad license yesterday - but I'm still waiting for that license to show up. My evaluation license expires tomorrow.  Is it possible to extend my evaluation license since I've already paid for a full license?

I've tried posting this questions on two other occasions - but both were marked as SPAM for some reason.  

I'm not spam.  I'm a customer.

Jon Cooke sold me this software (he works for ptc)

[VladimirN]

Try using the following contacts with PTC: https://www.mathcad.com/en/support/csguide/Contact

P.S. @DJNewman @VipulT Please help with this.

[DJNewman]

Hi,

Have you asked Jon Cooke?

[VladimirN]

Solved: https://community.ptc.com/t5/PTC-Mathcad-Installation/New-License-Doesn-t-Work/m-p/750192#M933