MathCad functionality problem after purchase

[HL_93686]

mathcad does not have prime functionality even with license installed

[VladimirN]

 Hi,

What type of license are you using?

[rghadge · Accepted solution]

@HL_93686,

Could you share license file and also show snapshot of below dialog:

1. Click on the Mathcad  button at the top-left corner and select Mathcad Options
2. Select License tab

Make sure you you follow below videos to configure licenses with Mathcad:
For node locked type license: https://youtu.be/efaOAgZBe1w

For floating type license: https://youtu.be/laIC1yyXJnc