Hello greatest
I bought Mathcad Prime 5 and now I am trying to log in but i could it, can you help me with that .
thank you
Solved! Go to Solution.
Well, our contact information is here: https://www.mathcad.com/en/support/csguide/Contact
Have you installed the program but it won't start?
Yes i have installed but i can not log in to my license?
1. Create a backup (or just archive) of the config file (in this directory: C:\Users\CurrentUser\AppData\Local\PTC\).
2. Delete the current config file (in this directory: C:\Users\CurrentUser\AppData\Local\PTC\).
3. Run Mathcad Prime again.
The problem is with my account not with mathcad cuz they ask me to pay again
Show screenshot of error.
I need phone number for support for better contact
Well, our contact information is here: https://www.mathcad.com/en/support/csguide/Contact