Community Tip - Learn all about the Community Ranking System, a fun gamification element of the PTC Community. X
Hi,
Try the following tips:
It stil doesnt work. Also, Prime 5.0.0.0 is working fine so i dont really understand the issue
What Windows OS are you using?
Please share Windows OS you are currently using.
I hope you have already tried fixing the bug with KB4055002 by installing the fix from the Microsoft catalog here. If this has not helped, then check which version of .NET Framework is present on your machine. If required, download and install Microsoft .NET Framework 4.7.2 from here.