Missing License file.

[SW_10324282]

When running MathCad 14 it is looking for a license file. It cannot retrieve one over the internet. Can you provide a license file?

[BenLoosli · Accepted solution]

No one but PTC License Management can supply you a license.

[SW_10324282]

Hi BenLoosli,

Thanks for the reply. I know that it is up to PTC License Management to supply a license file so I contacted PTC and was told to raise a case on the esupport portal. When doing that it would only allow me to post here with a note saying the ptc support read these forums and will pick it up. Obviously not correct so I think I will get back the person that emailed me and told me to do this.

Thanks for your help though.

[BenLoosli]

In the main page, there is an option for Manage Licenses.

That will bring you to this page: License Management (ptc.com)

From there you should be able to request your license.