Problem with installation

[JG_10490743]

Hi! I have a problem. I tried to install Mathcad on my friends computer, because i had not Windows computer, only Mac. Now I have bought Windows computer and need to install Mathcad for the university. I started to install that and got an error "you have reached the maximum number of licence requests available for your product type". Can you help me somehow?

Thank you

[LucMeekes]

That's called a licence transfer, choose your situation from below

• Transferring Mathcad License from Existing Host ID to New Host ID
  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

Success!
Luc

[VladimirN · Accepted solution]

You can find the answer for this issue in the following thread earlier - "Reached the maximum number of license request": https://community.ptc.com/t5/Mathcad/Reached-the-maximum-number-of-license-request/td-p/704852