Skip to main content
MD_96737291-Visitor
1-Visitor
Dec 27, 2020 6:53 AM UTC
Solved

Reached the maximum number of license request

It says that I've reached the maximum number of license request available from my product type. Please help me
    sayadi2020Answer
    15-Moonstone
    Dec 29, 2020 4:06 PM UTC

    Hello,

     

    You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: 

     

    http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

     

    The license file will be sent via E-mail.

     

    Regards,

    Saad 

    View in thread

    2 replies

    sayadi202015-MoonstoneAnswer
    15-Moonstone
    Dec 29, 2020 4:06 PM UTC

    Hello,

     

    You should request for a license manually by providing your Mathcad product code and physical address of Ethernet adapter using the following web case logger: 

     

    http://support.ptc.com/support/mathcad_supportCenterSingleUser.htm

     

    The license file will be sent via E-mail.

     

    Regards,

    Saad 

    Translate
    CR_109256311-Visitor
    1-Visitor
    Nov 8, 2025 3:14 AM UTC

    Thanks ! 

    After clicking the case log, selecting the version, entering the product ID, and pressing Enter (not "NEXT"), a case logging window appears. Yay, hopefully I can get an email with a new license.

    Translate
    Terms & ConditionsAccessibility statement