Re-installing Mathcad 15

[JeffereySorrell]

Need to re-install Mathcad 15 after a reset of my machine, and I already have a license. But I do not have a customer number nor sale number .

[BenLoosli]

Customer number and sales order number should be in the license file.

If not, you can get them by downloading a customer software report for your site, if you have the rights.

[JeffereySorrell]

Thanks for the comments. I tried "license management" after my login to PTC, and unfortunately I get this:

[BenLoosli]

Your IT department or system administrator will have to get you set up.

[JeffereySorrell]

It is a personal license, not on a university system with administrators. I do not have the upgraded access to create the report with the info I need to re-install from the website.