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Re-installing Mathcad 15

JeffereySorrell
3-Visitor

Re-installing Mathcad 15

Need to re-install Mathcad 15 after a reset of my machine, and I already have a license. But I do not have a customer number nor sale number .
4 REPLIES 4

Customer number and sales order number should be in the license file.

If not, you can get them by downloading a customer software report for your site, if you have the rights.

Thanks for the comments. I tried "license management" after my login to PTC, and unfortunately I get this:

 

JeffereySorrell_1-1623532937387.png

 

 

Your IT department or system administrator will have to get you set up.

It is a personal license, not on a university system with administrators. I do not have the upgraded access to create the report with the info I need to re-install from the website.