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license server doesn't start

VG_10452019
1-Newbie

license server doesn't start

I am using Mathcad, and I'm not able to start the license server
Here are the errors that I faced

2:29:47 (ptc_d) MATHCAD
2:29:47 (ptc_d) Wrong hostid on SERVER line for license file:
2:29:47 (ptc_d) /tools/misc/mathcad/license/mathcad.lic.dat.new
2:29:47 (ptc_d) SERVER line says PTC_HOSTID=00-0C-29-F4-1C-00, hostid is PTC_HOSTID=06-00-00-00-00-00
2:29:47 (ptc_d) Invalid hostid on SERVER line

while the hostid (mac address) is the same as I've in the license file, the PTC daemons don't recognize it

1 REPLY 1

Article - "FLEXnet License server fails to startup only when boot/reboot of server machine": https://www.ptc.com/en/support/article/cs227081 

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