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trial license problem

SJ_10735967
1-Visitor
1-Visitor
‎Apr 18, 2025 08:52 AM
‎Apr 18, 2025 08:52 AM

trial license problem

I had installed an educational version for trial on an old laptop, but it didn't run well because of the bad hardware features. Now I just bought a latest generation PC and I would like to try it, but I can't install it because of licensing problems.
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BenLoosli
23-Emerald III
23-Emerald III
(To:SJ_10735967)
‎Apr 18, 2025 10:01 AM
‎Apr 18, 2025 10:01 AM

This is a community of users who offer to help other users with problems with PTC products. We cannot help with license issues, that requires PTC direct support. Here is the link to the licenses management web pages.

License Management

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AndrewK
Community Manager
Community Manager
(To:SJ_10735967)
‎Apr 18, 2025 10:08 AM
‎Apr 18, 2025 10:08 AM

Thanks @BenLoosli 

 

Also, check out these resources.

Introducing eSupport tools to help you setup or tr... - PTC Community

All About Mathcad Software Installation. - PTC Community

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