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I'm sorry if this questios was trivial, but I can't find how to change my user password here.
Regards. Alvaro.
Solved! Go to Solution.
Alvaro,
You can't change your password in the Edit Your Profile box. You were assigned a password from the old User Forums, or you have your user id and password from the PTC website. Follow the link in the error message and go to
http://www.ptc.com/common/account/index.htm to change your password for the PTC website, which will be the same one as here.
Mona
I think you have to go to your account management page on the PTC site:
https://www.ptc.com/appserver/common/account/secure/wamMain.jsp
Yes, that's correct. If you click on your name below the PlanetPTC logo and click on "Edit Profile" over to the right there is a blue text box at the top of the screen that gives you a link.
Thanks, but can't see any link at the blue box, and mouse point never go in a hand. It's because is in spanish?
Regards. Alvaro.
Thanks, but can't see any link at the blue box, and mouse point never go in a hand. It's because is in spanish?
It does seem to be a language or regional issue. I see this:
with the following lnk:
Alvaro,
You can't change your password in the Edit Your Profile box. You were assigned a password from the old User Forums, or you have your user id and password from the PTC website. Follow the link in the error message and go to
http://www.ptc.com/common/account/index.htm to change your password for the PTC website, which will be the same one as here.
Mona
Thanks for the link! I don't have it in the blue box.
Regards. Alvaro.