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Error Message when opening File

EI_12153134
2-Explorer

Error Message when opening File

Me and my mate are doing a school project and the file he saved doesn't open anymore on either of our Laptops. Can anyone help please? 

2 REPLIES 2
Werner_E
25-Diamond I
(To:EI_12153134)

Unfortunately it ever so often happens that Prime file get corrupted in some way and refuse to load. It seems to happen more often with larger files containing embedded pictures.

 

Prime does not provide any means for repairing such files nor any means like auto saving a backup copy to cope with that problem. So you are on your own thinking on making backups on a regular basis.

 

So the best option would be to fall back to your latest backup file.

 

Of course you may post the worksheet here and maybe someone in the forum might be able to repair at least parts of it ... no guarantee.

Hi @EI_12153134,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution or please feel free to detail in a reply what has helped you and mark it as the Accepted Solution. It will help other members who may have the same question.

Of course, if you have more to share on your issue, please pursue the conversation.

Thanks,

Catalina
PTC Community Moderator
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