cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Visit the PTCooler (the community lounge) to get to know your fellow community members and check out some of Dale's Friday Humor posts! X

Error when installing trial of Prime: "The was no endpoint listening..."

haåman
10-Marble

Error when installing trial of Prime: "The was no endpoint listening..."

Hello,

Could anybody tell me what this error message means? I'm trying to install a trial version of Mathcad Prime and I'm requested to fill in the account information for the PTC-account right before I get prompted with this:

error.jpg

The account in question is upgraded and connected to the company. The link in the message leads to Reset Your Password (although we can log in with the account, there's nothing wrong with the password).

Thank you in advance!

BR,

Heidi

2 REPLIES 2
Werner_E
25-Diamond I
(To:haåman)

Did you try it again at different times? Maybe PTC's licensing server had a short downtime.

Otherwise I would suggest you contact PTC support.

Thank you, I will try it again and if it doesn't work, report it.

Announcements

Top Tags