Error when open mathcad file

[smilani]

Hi,

I have mathcad 15. When I open Mathcad file by double click I obtain an error message:

How can I solve this problem?

[VladimirN]

Try the following. Right-click on the file and then select "Open With" -> "Select Program" -> "Browse" and point to the application "mathcad.exe" from this folder - "C:\Program Files\Mathcad\Mathcad 15".

[smilani]

Hi vladimir,

I already try to set it but the result is the same.

I think that is not an associativity problem but an internal software program.

I read that other user have the same problem, but I don't find the fix.

Regards

S

[VladimirN]

What version of Mathcad 15 and Windows OS are you using? Install the latest Mathcad 15 M045 service release:

http://www.ptc.com/product/mathcad/free-trial

http://www.ptc.com/product/mathcad/free-trial/thank-you

To run Mathcad 15, the following Microsoft components are required:

• Microsoft .NET Framework® 3.5 or later;
• MSXML 4.0 SP2 Pareser and SDK (this exact version of MSXML is required);
• Microsoft Data Access Components (MDAC) 2.8 or later.

[smilani]

Hi,

I have the M045 version already install and the net framework 3.5 and MSXML4.2 sp.2 version.

I don't install the MDAC (I download it but do not install).

I have windows 10 latest version of the software

[VladimirN]

On what path the program is installed (is it by default)? There is another variant: to rename the executable file "mathcad.exe" (which is located on the following path: "C:\Program Files\Mathcad\Mathcad 15\mathcad.exe") as."mathcad_15.exe" then do right-click on the file and select "Open With" ---> "Select Program" ---> "Browse" and point to the application "mathcad_15.exe" (choose "Selected program to use all types of files of the type").

[Werner_E]

Does the error occur whenever you start Mathcad or only when you try to open this specific file?

[smilani]

Not when open mathcad but when I open a mathcad file by double click on the single file.

When I select mathcad shortcut I don't have any problem.

[MartinHanak]

Hi,

can you open problematic file from running mathcad ?

MH

[smilani]

Yes, when mathcad is already open I can open any file without problem but when mathcad is closed and I double click on the file I obtain the error message

[MartinHanak]

Hi,

your problem has been already reported to PTC Support. They evaluated the problem as a Mathcad 15 bug. Until now the bud was not resolved.

See https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS191552

MH