Error with Mathcad Prime symbolic series but not with Mathcad 15.

[gatlas]

Team,

I compared a symbolic series expansion with Mathcad Prime to Mathcad 15.

Mathcad Prime returned a wrong answer. Please clarify and advise.

Thanks,

Dr. Atlas

[LucMeekes]

I assume you're using Prime 6 or 7...The advice is:

Report as a (serious!) bug.

Success!

Luc

[gatlas]

Luc,

Do you have a contact or email to report this?

Thanks,

Glen

[VladimirN]

• "Open a Support Case": https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log
• "Mathcad Support Center": https://support.ptc.com/support/mathcad_supportCenterOpt.htm

[Werner_E]

I tried in Prime 6 where we can still switch back from the new symbolic engine (Axiom) to the legacy one (MuPad) and its sure a severe bug in the new engine.

According reporting a bug - sometimes PTC staff was scanning this forum. Otherwise PTC is only interested in bug reports by paying customers. If this bug still is present in Prime 7, maybe @VladimirN  can provide an address where reporting has some chance for getting attention.

[DJNewman · Accepted solution]

It's been forwarded to the Mathcad R&D team.

[VladimirN]

Thank you, David.

[DJNewman]

This has been fixed in Mathcad Prime 8.

[gatlas]

When will Mathcad Prime 8 be available?

[DJNewman]

Mathcad Prime 8 released today!

[VladimirN]

Link: https://support.ptc.com/appserver/auth/it/esd/product.jsp?prodFamily=MCP