Excel component not working Mathcad Prime 3.0

[efontana]

Excel componente is disabled in my Mathcad Prime 3.0. Has anyone experienced this problem? In any possible way I try to use this feature it does not become enabled for me to test.

Any comment will be welcome.

reg

[Werner_E]

Do you see this?

This would mean that you have no valid license and your trial period is over - you are using Prime Express.

In the full version it should look like this

and if you click Insert... you get a template like this

In Express you should still be able to use READEXCEL() and WRITEEXCEL().

[efontana]

Hi Werner, is not this problem. I have a full academic licence and it is fully functional, i..e, there is no locker in the excel or any other button of my interface. In my version, when I click on the Excel Component all items in the dropdown menu are grayed, i.e., disabled.

[efontana]

This is how it looks like

[Werner_E · Accepted solution]

Strange - this usually only happens if the cursor is inside a region and not on a free space in the sheet. Is this the case?

Which version of Excel do you have installed?

From the help: "To work with an Excel component, you must have Excel 2003 or later installed." But I guess this shouldn't be a problem nowadays.

[efontana]

It might be that. I have a special excel (MS Excel starter 2010). Would this be the reason? Maybe I have to instal the full office package for the excel feature to work.

[Werner_E]

I am not sure. I would have guessed that starter 2010 should suffice.

[VladimirN]

You need to upgrade from "Starter" version to higher. Mathcad/Mathcad Prime does not work with MS Office Starter.

[Werner_E]

VladimirN. wrote:

You need to upgrade from "Starter" version to higher. Mathcad/Mathcad Prime does not work with MS Office Starter.

Good to know. Is this documented somewhere?

[VladimirN]

No. This is my experience.

[efontana]

the cursor is not in any special region, by the way.

[Werner_E]

So I may suggest to contact PTC support.

[EDIT] which now should not be necessary accoring to Vladimir's post above.

[efontana]

I bought office 365 and after installing it the excel component worked. Thanks all you guys for your inputs.

[Werner_E]

It should definitely be documented by PTC that the Starter edition doesn't work with Prime!