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Hey
My file for my exam crashed while saving and now it wont open. See picture. Can you help me recover just a fraction of the data? Also Im not able to attach the file for some wierd reason.
Unfortunately from what we see here in the forum it seems to happen quite often that a Prime file gets corrupted and fails to load.
Sometimes people end up with a file consisting of all zero bytes and then there is nothing which could be recovered.
Most of the times files which get corrupt are files which included a lot of pictures and it may be possible to recover some of the pictures and Prime regions which were there. Most of the time there still will be a lot which got lost.
Whether anything can still be salvaged or not is, of course, impossible to tell from the image you provided.
The best option anyway sure is to use the most recent backup file and redo the work from there.
However, if this is the first time you've learned that you should always back up, then you're on your own because, as far as I know, PTC doesn't offer a repair service, and if you can't post the file here, you'll have to try to repair it yourself.
Prime files are essentially zipped directories containing XML files. You can rename (a copy of !!) the corrupted mcdx file to .zip and then try to repair the corrupted archive using an archiver such as WinRAR. The repaired file probably won't work, but it's worth a try (rename it to .mcdx and see if Prime is happy with it).
If the file still doesn't work, you could try to see if the log file provides any clues as to which part of the archive the problem is occurring in and then continue working from there. Usually the log file is of not much help, though.
You could also take a valid Prime file and copy the contents of the repaired file into it.
It's just a matter of experimenting and fiddling around to see if you can get it to work after all.
Good luck!
Unfortunately I am not very technical so I have tried to attach the file as a zip
Bad news - the file you posted consists of zero bytes only. There is no information in that file which could be recovered by any means.
By "zero bytes only" I don't mean that the file is only zero bytes in size but rather that every single of the 5300 bytes the file consists of is a zero.