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File type is not supported error

guayenmb
3-Newcomer
3-Newcomer
‎Apr 11, 2018 06:08 AM
‎Apr 11, 2018 06:08 AM

File type is not supported error

Hi,

 

I tried to open today a mathcad file that I was working on yesterday but I'm getting this error message:

 " The file type is not supported. Log file is located at (...)"

 

I only happens with this specific file. Any suggestions of what could be the problem??

I attach the file in case that helps.

 

Thanks!

Labels:
PrestressLosses.7z
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VladimirN
24-Ruby III
24-Ruby III
(To:guayenmb)
‎Apr 12, 2018 03:35 AM
‎Apr 12, 2018 03:35 AM

Create a new Case for PTC's technical support: 

https://support.ptc.com/support/mathcad_supportCenter.htm

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

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