cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Want the oppurtunity to discuss enhancements to PTC products? Join a working group! X

File type is not supported error

guayenmb
3-Visitor
3-Visitor
‎Apr 11, 2018 06:08 AM
‎Apr 11, 2018 06:08 AM

File type is not supported error

Hi,

 

I tried to open today a mathcad file that I was working on yesterday but I'm getting this error message:

 " The file type is not supported. Log file is located at (...)"

 

I only happens with this specific file. Any suggestions of what could be the problem??

I attach the file in case that helps.

 

Thanks!

Labels:
PrestressLosses.7z
0 Kudos
Notify Moderator
1 REPLY 1
VladimirN
24-Ruby II
24-Ruby II
(To:guayenmb)
‎Apr 12, 2018 03:35 AM
‎Apr 12, 2018 03:35 AM

Create a new Case for PTC's technical support: 

https://support.ptc.com/support/mathcad_supportCenter.htm

https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

0 Kudos
Notify Moderator
Top Tags