MC 15 and Prime 2.0 are running on my Win7 computer. How do I move them over to my new Win8.1 machine?

[Stillc]

Do I need to buy a new license to move these programs to my new computer?

[Werner_E]

Stillman Chase wrote:

Do I need to buy a new license to move these programs to my new computer?

No. Contact PTC licensing support, they should be able to provide you a new license file based on the MAC of your new computers NIC.

[RichardJ]

I know there are problems running MC 15 under Win8.1. I'm not sure about Prime 2.0.

[VladimirN]

Richard Jackson wrote:

I know there are problems running MC 15 under Win8.1...

Which one, Richard?

[RichardJ]

I haven't tried it, but according to Valery 3D sufrace plot do not work under Win 8, and there seems to currently be no fix for this.

[Stillc]

3D works OK with MC15 on my Win8.1 machine if I click off the "border"

[Werner_E]

So the same workaround as under Win7 works OK for Win 8.1, too. Good to know. I also had in my mind that Valery reported that he wasn't able to fix the problem with the old Win7 tricks.

[RichardJ]

Valery certainly did say that turning off the border didn't work. Maybe one of the latest service releases fixed the issue. Or maybe it's something to do with Valery's PC.

[Werner_E]

Yes, it may also have to do with his video adapter or which screen skin he has chosen.

[VladimirN]

Hi,

For moving your licenses you need to use "Reconfigure Software Licenses" option on PTC's site: https://www.ptc.com/appserver/lm/rsl/reconfig.jsp