Mathcad Embed. 'AutoCAD' object is being opened in 'TrueView'? Help?

[klemensk]

I have some coworkers who are unable to open an autocad object in Mathcad; we typically copy and paste autocad drawings into the mathcad file itself (Mathcad 15); but when one goes to open/edit the drawing, mathcad treats it as a 'readonly' trueview file.

Is there a way to force Mathcad to open objects w/ autocad?

Thank you

[VladimirN]

You may need to change the file association for DXF and DWG format with Autocad (but not with TrueView application).

[klemensk]

Alas, no.

I have trueview as my default application; mathcad does not reconigze it as the application to open the embedded object drawings with.

My coworker tried to change the default application; but windows refuses to change the default application from DWG_Laucher to AutoCAD.

[MesaAdmin]

I also have a user with this same issue. He is using Windows 10 build 1703 and I went through his default apps and they all seem to point to AutoCAD for the appropriate files but yet the embedded drawings in MathCAD still kick off TrueView instead. I am thinking that the issue is in classes but I was wondering if anyone in this support thread had had any success in fixing this issue?

Thanks,

MesaAdmin

[VladimirN]

You can use the "Case Logger" tool on PTC's site to open technical support case, here: https://support.ptc.com/apps/case_logger_viewer/cs/auth/ssl/log

[bphilp]

I had this problem with Mathcad 15 and never found a solution. I've now made the jump to Mathcad Prime 6 and was managing fine until I installed TrueView on my machine to convert Autocad revisions. Now I'm a few years down the line, back in the same position. Disappointing PTC.

Has anyone experienced this problem of late and found a solution?

[MC_9745397]

Thanks for the information 

[CJ_9734991]

Thanks for the information