Mathcad Error, would appreciate help.

[ptc-3488593]

Hi all,

I'm entirely new to planetPTC, so I apologize if I am posting this in the wrong area.

I've been using Mathcad for a year and a half, but recently began experiencing problems with the mathematical operators. Larger operators such as the definite and indefinite integral no longer appear, but are instead replaced with a long row of placeholders. The functions themselves still work; the operators that represent the functions are the problem.

In the picture below, I have attempted to bring up several operators. From top to bottom they are:

Definite Integral

Indefinite Integral

Summation (Sigma)

Multiplication (asterisk)

Fraction Inside a Parenthesis

The image has been attached to this post, in case it cannot be read as it is.

Any help is appreciated!

[VladimirN]

Hello!

What version of Mathcad you are using (and, also, on what OS Windows)?

[ptc-3488593]

I am running Mathcad 15 on Windows 7 Home Premium.

[VladimirN]

Have you installed on the PC the following components?

[ptc-3488593]

I installed both of those just now. No changes...

[VladimirN]

When you install Mathcad 15, the installation program writes (by the default) installation log "ptcsetup.log" (in Win Vista it is in a directory "My documents"). Try to find this file ("ptcsetup.log") using Windows Search and to attach it to the message.

[ptc-3488593]

Here's the file you requested...

[VladimirN]

Try to uninstall/reinstall Mathcad 15.

P.S. It seems that everything is OK in the log when testing PreRequested components.

[RichardJ]

Problems with operator display have been reported regularly, for years. It is almost always the symbol font that's the problem.

[RichardJ · Accepted solution]

It's s font problem. Most likely is the symbol font, although it cold be one of the Mathcad fonts. Try reinstalling the symbol font.

[ptc-3488593]

I'm more than willing to try this, but I have no idea where to find the symbol font.

[ptc-3488593]

Nevermind, I managed to figure out how to get the symbol font. I installed it and the problem appears to be fixed. I appreciate your help guys!

[RichardJ]

It's nice when things work