Mathcad Prime 3.0 Setup.exe does not launch

[RLozano]

Hello,

I have not been able to launch Setup.exe for Mathcad Prime 3.0

I have tried the download version F000 unsuccessfully.

Then I ordered the DVD version and clicked on Setup.exe and I heard a lot of work in the DVD drive but nothing showed up on the screen, just like the download version.

Nothing happens.

Any clues will be appreciated.

Thanks,

Raul

[VladimirN]

Hi,

Try to contact with PTC tech support by using "Mathcad Support Center": http://www.ptc.com/support/mathcad_supportCenter.htm