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Mathcad Prime 6 crash, now file reports "The file type is not supported".

Tomm1
4-Participant

Mathcad Prime 6 crash, now file reports "The file type is not supported".

Hello!

I have a file i worked on all day that all of a sudden just crashed. Now when i try to open the file it reports that "The file type is not supported". If i open a backup from yesterday, the file opens fine. But all my work from a day is gone.

Is there any chance you can recover it? I can attach it down below with the log file.

1 ACCEPTED SOLUTION

Accepted Solutions
LucMeekes
23-Emerald II
(To:Tomm1)

The good news for you is: YES, it can be repaired.

 

Check the attachment. I hope everything you need is still in there.

 

Success!
Luc

View solution in original post

4 REPLIES 4
Tomm1
4-Participant
(To:Tomm1)

I'm sorry for sending the first log in Swedish. Here is the log file in English!

LucMeekes
23-Emerald II
(To:Tomm1)

The good news for you is: YES, it can be repaired.

 

Check the attachment. I hope everything you need is still in there.

 

Success!
Luc

Tomm1
4-Participant
(To:LucMeekes)

Thank you so very much! You just saved my day 🙂
Any specific reason for it crashing out?

Anyway, much appreciated and i wish you a lovely weekend.

 

Kind regards, Tom

LucMeekes
23-Emerald II
(To:Tomm1)

The specific reason for it crashing out is: It's Prime from PTC.

 

Have a nice day and success with your work!
Luc

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