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Mathcad

ptc-1360783
1-Newbie

Mathcad

It used to be that when you buy a new licensee from Mathcad you will get 30 days of support for updates or answering questions. Nowdays, it seems that PTC is changing that to "0" days of support unless you have an entrerpise licensee. I got my new cd today, to my suprise it came loaded with M.020. Great a brand new licensee with old software. When I tried to connect to the mathcad server. The web server stated I do not have enough access rights and I need to update to enterprise level to get un upadte. Does anybody have the same experience?
1 REPLY 1
RichardJ
19-Tanzanite
(To:ptc-1360783)

Every single user has the same experience. M030 is only available to enterprise customers. I'm not going to bother with another rant about PTC support policies. I've said it all before, many times. Richard
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