No endpoint listening Problem with 30-day full functionality license

[jlao]

While I try to get the 30 days try license for MathCAD Prime 3.0, I get the following information after input my account information and press OK. (Account is correct).

Do anybody know what the problem is?

I think it should be some safety problem of the internet of my company.

As the time when I try to use another try version SW, e.g. IAR., I can not access the server.

Is there any other way to active my MathCAD? like offline way to get the license.

Thank you in advanced!

[MikeArmstrong]

Maybe you need administrative rights to do this?

[VladimirN]

Hi,

Try to contact with PTC tech support by using "Mathcad Support Center": http://www.ptc.com/support/mathcad_supportCenter.htm

[jlao]

Thank you!

I will try it.

But the Support Center is with badly interface, we can not attach picture.

[MikeArmstrong]

Mackey Lao wrote:

Thank you!

I will try it.

But the Support Center is with badly interface, we can not attach picture.

Open a case with PTC and they will contact you via e-mail. Then you will be able to send them evidence.

[jlao]

good idea!

Thank you!