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Hello
I tried installing on my new computer PTC Mathcad Prime 3.1 on win 8.1
I went through installation and all went fine and it's said it completed
but when i searched for the software it wasn't exists on start->apps and also add/remove software.
only the diagnostic tool was installed.
when i searched for it on hard-disk i found folder in program files PTC\Mathcad Prime 3.1 but it contain only one file mathcad.p.xml under PTC\Mathcad Prime 3.1\bin\pim\xml
so i tried reinstall but the installation software said that everything is already installed and suggested only to "update from M030"
I proceed with the so called update which finished successfully but again the software cannot be found.
maybe i should delete all file related and registery but i wanna be sure i dont do any harm
somebody have a suggestion how to do fresh install?
thank you,
אור הירשפלד
Or Hirshfeld
Mechatronic Engineer
SK- Electronika
Hi Or,
Please send your issue to PTC's tech support by using "Mathcad Support Center":
http://www.ptc.com/support/mathcad_supportCenter.htm
http://blogs.ptc.com/2011/09/22/how-to-use-the-brand-new-online-mathcad-support-center/