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Why can I not download

ELSID
8-Gravel

Why can I not download

the PDF file from http://www.ptc.com/appserver/wcms/resourcecenter/mathcad.jsp?&im_dbkey=132635&icg_dbkey=888&lang=en

I am interested to see it, but the website says "PTC.com Account Not Authorized"

ACCEPTED SOLUTION

Accepted Solutions
mzeftel
12-Amethyst
(To:VladimirN)

Vladimir is correct. All users, whether they have maintenance or not, should be able to download the PDFs and Mathcad files posted on Mathcad Engineering Resources, http://www.ptc.com/appserver/search/mathcad.jsp.

In fact, the PDFs are specifically there for people who don't have Mathcad or that particular version.

I'll investigate why that PDF can't be downloaded.

Mona

View solution in original post

7 REPLIES 7
RichardJ
19-Tanzanite
(To:ELSID)

Becuase (like me) you are a lesser mortal that has not purchased the favors of the PTC gods via the maintenance program.

If you right-click, you can choose Save-As, and this allows you to download something. However, neither Acrobat, Mathcad 15 nor Mathcad Prime 2 can make sense of the result (whatever you change the extension to)!

For some reason, you can download the Prime 1 version (just above the "pdf" version) with no problem at all, and it works just fine in Prime 2!!

Alan

It seems that this is a bug.

mzeftel
12-Amethyst
(To:VladimirN)

Vladimir is correct. All users, whether they have maintenance or not, should be able to download the PDFs and Mathcad files posted on Mathcad Engineering Resources, http://www.ptc.com/appserver/search/mathcad.jsp.

In fact, the PDFs are specifically there for people who don't have Mathcad or that particular version.

I'll investigate why that PDF can't be downloaded.

Mona

mzeftel
12-Amethyst
(To:mzeftel)

That PDF was expired. The web team reset the expiration date and it should be fine now.


Thanks,


Mona

VladimirN
24-Ruby II
(To:mzeftel)

PDF works fine but Prime worksheet automatically saved as a "zip" archive file.

ELSID
8-Gravel
(To:mzeftel)

That is why I posted the question. Thanks for fixing

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