Why can I not download

[ELSID]

the PDF file from http://www.ptc.com/appserver/wcms/resourcecenter/mathcad.jsp?&im_dbkey=132635&icg_dbkey=888&lang=en

I am interested to see it, but the website says "PTC.com Account Not Authorized"

[RichardJ]

Becuase (like me) you are a lesser mortal that has not purchased the favors of the PTC gods via the maintenance program.

[AlanStevens]

If you right-click, you can choose Save-As, and this allows you to download something. However, neither Acrobat, Mathcad 15 nor Mathcad Prime 2 can make sense of the result (whatever you change the extension to)!

For some reason, you can download the Prime 1 version (just above the "pdf" version) with no problem at all, and it works just fine in Prime 2!!

Alan

[VladimirN]

It seems that this is a bug.

[mzeftel · Accepted solution]

Vladimir is correct. All users, whether they have maintenance or not, should be able to download the PDFs and Mathcad files posted on Mathcad Engineering Resources, http://www.ptc.com/appserver/search/mathcad.jsp.

In fact, the PDFs are specifically there for people who don't have Mathcad or that particular version.

I'll investigate why that PDF can't be downloaded.

Mona

[mzeftel]

That PDF was expired. The web team reset the expiration date and it should be fine now.

Thanks,

Mona

[VladimirN]

PDF works fine but Prime worksheet automatically saved as a "zip" archive file.

[ELSID]

That is why I posted the question. Thanks for fixing