cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Showing results for 
Search instead for 
Did you mean: 

Community Tip - Learn all about PTC Community Badges. Engage with PTC and see how many you can earn! X

After install MFG APP, the control advisor server can't be connected

Isaiah_chen
7-Bedrock

After install MFG APP, the control advisor server can't be connected

I have installed the MFG  APP according to the steps of video, and kepware says the connection to thingworx is okay, but the control server is not connected, the server status is off, refer to the following figure.

 

ACCEPTED SOLUTION

Accepted Solutions

Thank you Milan, the connection is okay now, I made a wrong copy of application key string yesterday.

View solution in original post

2 REPLIES 2

Hi Isaiah,

First - make sure you configure your KEPServerEx connection as shown in the second video -

http://www.ptc.com/en/thingworx/manufacturing-apps/Dashboard/Video-Tutorials?videoId=966BD111-B807-42AF-BA64-911AF79935A…

Second - try detecting devices and refreshing the page.

Thanks,

Milan

Thank you Milan, the connection is okay now, I made a wrong copy of application key string yesterday.

Announcements


Top Tags