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Cannot save PTC.FSU.AMU.MonitoringCardConfiguration.AssetCard_TS  to AMU asset 9.6

WL_10521300
6-Contributor

Cannot save PTC.FSU.AMU.MonitoringCardConfiguration.AssetCard_TS  to AMU asset 9.6

Hi there

 

I am trying to add the Thingshape PTC.FSU.AMU.MonitoringCardConfiguration.AssetCard_TS to my AMU asset. (Then known bug)

 

but I get the following error for multiple assets:

Save failed: A Name Conflict Has Been Detected With Property AMUAttribute9DisplayName_MCC in Thing OC24620-Furnace-AMU.

 

I checked the assests and they only have 1-2 attributes not 9 attributes. Also the error ranges from  differs AMUAttribute[1-9]DisplayName_MCC 

 

ACCEPTED SOLUTION

Accepted Solutions

Hi

 

Important note : The ThingShape should go on the ThingTemplate, not on the individual Things. As explained in this documentation page steps #7 to #10.

 

In my experience, the error you had is because the Thing mentioned (OC24620-Furnace-AMU) either has the ThingShape already linked, or had the specific property (AMUAttribute9DisplayName_MCC) manually added by someone in Composer for testing/debugging.

 

What I did to solve it when it happened to me was I went on the Thing mentioned, exported it as XML to keep the old values somewhere, then removed the parts that were not supposed to be there (ThingShape or property). After adding the ThingShape then I needed to check the values in the Thing and compare them with the XML to see if the new values needed to be changed to reflect what was there previously.

View solution in original post

1 REPLY 1

Hi

 

Important note : The ThingShape should go on the ThingTemplate, not on the individual Things. As explained in this documentation page steps #7 to #10.

 

In my experience, the error you had is because the Thing mentioned (OC24620-Furnace-AMU) either has the ThingShape already linked, or had the specific property (AMUAttribute9DisplayName_MCC) manually added by someone in Composer for testing/debugging.

 

What I did to solve it when it happened to me was I went on the Thing mentioned, exported it as XML to keep the old values somewhere, then removed the parts that were not supposed to be there (ThingShape or property). After adding the ThingShape then I needed to check the values in the Thing and compare them with the XML to see if the new values needed to be changed to reflect what was there previously.

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