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I am using TWX 8.1 and I tried to install the MFG Apps extension but I am having an issue. There's some null pointer exception:
Here's what I see in the log.
Any idea?
Solved! Go to Solution.
Hi @emoreira.
For the sake of others on the community, the resolution in this case was to create a new database instance. After doing so, the Mfg apps extension imported successfully.
If you agree with this solution, please mark as Accepted Solution, for the benefit of others who may have the same question
Hello emoreira,
Would you please confirm if you Import the files contained in the ThingWorx Manufacturing Apps extension in the following order:
Also What's the version of Apache Tomcat you are using ? Kindly make sure you have all software should be compatible with the minimum required version mentioned in the System requirement guide(Attached)
for ThingWorx 8.1 (Mentioned in description)
It would be great if you can share the Application logs of the exact time frame. ?
Thanks & Regards,
Manoj Pathak
Tomcat is 8.5.23 and Java is 1.8.151. I installed the dependencies successfully and the extension ThingworxManufacturingApps-8.1.2-xx-extension.zip is failing.
Everything else is OK
Thanks for the update,
May i request you the share the Application logs of the exact time frame(Under Thingworx storage) along with your license_capability_response.bin and platform-setting.json file (under Thingworx platform) ?
Thanks & Regards,
Manoj Pathak
Hi @emoreira.
For the sake of others on the community, the resolution in this case was to create a new database instance. After doing so, the Mfg apps extension imported successfully.
If you agree with this solution, please mark as Accepted Solution, for the benefit of others who may have the same question