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Email response to posts is not working

tbraxton
22-Sapphire I

Email response to posts is not working

I have twice this week posted email responses to posts using Gmail from and neither response has shown up in the Creo Parametric forums.

 

Can someone confirm reply via email is working as designed?

========================================
Involute Development, LLC
Consulting Engineers
Specialists in Creo Parametric
11 REPLIES 11
StephenW
23-Emerald II
(To:tbraxton)

I tried twice to repsond via email and neither has posted

AndrewK
Community Manager
(To:StephenW)

Second attempt.

StephenW
23-Emerald II
(To:AndrewK)

Reply using email response.

tbraxton
22-Sapphire I
(To:StephenW)

Test response via email.

========================================
Involute Development, LLC
Consulting Engineers
Specialists in Creo Parametric
StephenW
23-Emerald II
(To:tbraxton)

And I also tried to do an email reply on the creo parametric 3d part & assembly forum and it seems unsuccessful also.

AndrewK
Community Manager
(To:tbraxton)

 I tried to reply to both of you by email, and it's not working for me either. I'll look into it and let you know what I find.

kdirth
20-Turquoise
(To:tbraxton)

I tried from Outlook and received this  back:

kdirth_0-1680611118217.png

 


There is always more to learn in Creo.
StephenW
23-Emerald II
(To:tbraxton)

Second test reply via email

AndrewK
Community Manager
(To:tbraxton)

This is a reply from email test. We’ll see if this shows up and I’ll look into this in either case.

StephenW
23-Emerald II
(To:tbraxton)

2 of the 3 email responses I made posted later in the day.  
And I sent another test here this morning and it posted as expected within seconds after sending.

AndrewK
Community Manager
(To:StephenW)

Yes, it seems to be working again and my test belatedly showed up too. I have a case open about this with our vendor. I'll update them.

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