Academic creo 7

[KC_9630093]

When I try to open the program it gives error"cannot run quality agent" and shuts the program on closing the message....please help

[MartinHanak]

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@KC_9630093 wrote:
When I try to open the program it gives error"cannot run quality agent" and shuts the program on closing the message....please help

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Hi,

try following...

• uninstall PTC Quality Agent
• install PTC Quality Agent using <CR7_installation_package>\install\addon\qualityagent_64.msi