CREO 10 Student Edition Premium License - Student Verification and Download Issues

[AH_10775078]

Hello  -

I purchased "Creo 10 University Student Edition Premium License" and have received both the license key and license pack via email.  I am having 2 problems:

1. I need to verify my student status, but upon providing documentation to the email provided(ptc.nam@digitalriver.com), an undeliverable response was received.  How do I go about verifying my student status?

2. I used the "Creo Install File Download" provided in the email and extracted the file and ran as administrator.  I was able to verify license identification and received the "Success!" notification.  I have the license source showing "Available", however I have no options available for selection in Application Selection.  Is this due to lack of student verification?  If so, great please help with #1.  If not, what needs corrected for Application Selection?

Any help is much appreciated.

[MartinHanak]

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@AH_10775078 wrote:

Hello  -

I purchased "Creo 10 University Student Edition Premium License" and have received both the license key and license pack via email.  I am having 2 problems:

1. I need to verify my student status, but upon providing documentation to the email provided(ptc.nam@digitalriver.com), an undeliverable response was received.  How do I go about verifying my student status?

2. I used the "Creo Install File Download" provided in the email and extracted the file and ran as administrator.  I was able to verify license identification and received the "Success!" notification.  I have the license source showing "Available", however I have no options available for selection in Application Selection.  Is this due to lack of student verification?  If so, great please help with #1.  If not, what needs corrected for Application Selection?

Any help is much appreciated.

---

Hi,

1.]

I hope @Alex_Cazacu can give you information how to verify student status.

2.]

What license source was used during installation? Please go to Parametric\bin directory in Creo installation, open parametric.psf in Notepad and publish following lines:

ENV=PTC_D_LICENSE_FILE ...

ENV=CREOPMA_FEATURE_NAME ...

Open your license file in Notepad, extract lines starting with INCREMENT and publish them. If you provide this information i will be able to tell you what licenses you own.

[Alex_Cazacu]

As long as the product code and the installation guide was sent, the student verification was already handled. 

Make sure that you remove any older licenses that may be in C:\ProgramData\PTC\Licensing folder and keep only the one that has the product code in its name.

Also you may need to run setup.exe again after removing older licenses (may be easier then editing the PSF 🙂 and you need to add all the functionality included in the license to the installer.

~Alex

[AH_10775078]

I believe this is what you are asking for????  I see that everything is showing as locked still - I don't think my student status has been verified???

INCREMENT CREOPMA_StudentP6 ptc_d 41.0 06-sep-2024 \
uncounted 302020804784D2FF6BC3 \
VENDOR_STRING="VSVER=2.0 \
LO=(0,6,7,10,17,19,32,34,40,45,48,51,61,63,66,69,71,73,97,106,115,127,128,136,137,155,158,188,191,275,277,278,283,325,326,336,347,354,357,361,379,380,386)" \
HOSTID=PTC_HOSTID=48-2A-E3-AD-BF-29 SUPERSEDE \
ISSUER=PTC-WEB-CREOACADEMIC10 ISSUED=06-SEP-2023 \
NOTICE="ahokanson@sycamores.indstate.edu, " \
SIGN2="1EF9 5204 1B1E 0BE1 3E0C 5848 784C 462D BBDE \
BA7B F0EE CE44 9421 4F01 96EC 1AC8 BA72 2AE4 D4CC \
34E5 66CA 3132 6924 FA3D 25C4 CAFA 92D2 1E62 FF95 \
BDC0"

[MartinHanak]

---

@AH_10775078 wrote:

I believe this is what you are asking for????  I see that everything is showing as locked still - I don't think my student status has been verified???

INCREMENT CREOPMA_StudentP6 ptc_d 41.0 06-sep-2024 \
uncounted 302020804784D2FF6BC3 \
VENDOR_STRING="VSVER=2.0 \
LO=(0,6,7,10,17,19,32,34,40,45,48,51,61,63,66,69,71,73,97,106,115,127,128,136,137,155,158,188,191,275,277,278,283,325,326,336,347,354,357,361,379,380,386)" \
HOSTID=PTC_HOSTID=48-2A-E3-AD-BF-29 SUPERSEDE \
ISSUER=PTC-WEB-CREOACADEMIC10 ISSUED=06-SEP-2023 \
NOTICE="ahokanson@sycamores.indstate.edu, " \
SIGN2="1EF9 5204 1B1E 0BE1 3E0C 5848 784C 462D BBDE \
BA7B F0EE CE44 9421 4F01 96EC 1AC8 BA72 2AE4 D4CC \
34E5 66CA 3132 6924 FA3D 25C4 CAFA 92D2 1E62 FF95 \
BDC0"

---

Hi,

I am sending information, hopefully it will help you.

1.]

The type of your Creo license is locked, because license code contains HOSTID=PTC_HOSTID=48-2A-E3-AD-BF-29 string.

The license enables you to launch Creo up to release 10.0 on computer which contains network card with physical address 48-2A-E3-AD-BF-29.

If you open Command prompt window and launch ipconfig /all command you will get information about network cards. You can check whether physical address 48-2A-E3-AD-BF-29 is assigned to one of them.

If Media State . . . . . . . . . . . : Media disconnected is displayed for physical address 48-2A-E3-AD-BF-29 then Creo does not recognize network card. You have to connect it to network.

2.]

Let's say that your license file is C:\PTC\mylicense.dat.

In such case Parametric\bin\parametric.psf file must contain following lines.

ENV=PTC_D_LICENSE_FILE=C:\PTC\mylicense.dat

ENV=CREOPMA_FEATURE_NAME=CREOPMA_StudentP6 ()

[AH_10775078]

Ok - 

1. Ok it is locked.  Running the command prompt confirmed I am not connected to the network.  I need the license unlocked and I need 48-2A-E3-AD-BF-29 connected to the network.  How do I do both of those things?

2.  I don't understand what you are asking me to do.  

[MartinHanak]

---

@AH_10775078 wrote:

Ok - 

1. Ok it is locked.  Running the command prompt confirmed I am not connected to the network.  I need the license unlocked and I need 48-2A-E3-AD-BF-29 connected to the network.  How do I do both of those things?

2.  I don't understand what you are asking me to do.  

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Hi.

please ask your colleague or friend for help. I can't help you anymore.

... and ... Mr. Google will surely lead you to the answers to your questions. Do not  hesitate to use its services!