Cannot access creo

[RS_10413834]

anytime I try to open creo parametric 7.0.8.0  I get these error messages telling me it is not able to run the quality agent( error 0x06000012) and another telling me the creo agent didn’t initialise correctly. 

[VladimirN · Accepted solution]

Same issue - "Creo Parametric 7.0.8.0 (student edition) 0x06000012 error code": https://community.ptc.com/t5/PTC-Education-Forum/Creo-Parametric-7-0-8-0-student-edition-0x06000012-error-code/td-p/900702